Experience: Experience within a Traffic/Transport environment is desirable, however full training will be given.

The Malcolm Group is a privately owned and highly successful logistics, construction and maintenance business employing over 2000 people across the UK. Our logistics division operates 450 trucks, over 5 million square feet of warehousing and major rail freight terminals, servicing several blue chip customers.

At our logistics depot in Gatenby, North Yorkshire we are looking for a Traffic Operator to join our nightshift team.

The successful candidate should have administration experience and be able to demonstrate a working knowledge of common computer packages. Ideally, the candidate should have experience within a traffic/transport environment, however full training will be given.

The successful candidate will have the ability to conduct tasks in a timely and efficient manner. A good telephone manner, clear communication skills, effective team working skills and a keen eye for detail are essential attributes required for this role.

Duties will include:

  • Dealing with customer telephone enquiries.
  • Liaising with Drivers in order to keep updated with delivery times.
  • Ensuring that customers are notified of any amendments to delivery times.
  • Maintaining communication with customers throughout the shift.
  • Sorting and adding delivery notes to Day Drivers sheets.
  • General adhoc administrative duties.
  • Driver De-brief

Knowledge and understanding of Roadrunner, Word and Excel systems would be beneficial, although training can be provided.

Actual hours of work for each shift will be as requested by your own depot, taking into account all legislation in force at the time.

Please note we are unable to send a personal acknowledgment to every applicant. Thank you for your applications, we will be in contact if you are successful for interview.

Don't have a CV? Download our application form here


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  • Gatenby