Line Manager Job Title - Dispatch Manager
Hours of Work - Monday – Thursday 19:00pm – 05:00am
Location - Shieldhall
Level - Colleague

Values

We expect all our colleagues will live and breathe our Company values;

• Care for People - We share responsibility for, and look after, our colleagues, our customers and the communities we live in. We operate with safe and ethical practices and want every colleague to go home safely to their family each night.
• Pride - We take pride in our work and all that we do for ourselves and our customers. We strive for success through hard work.
• Promises Delivered - With a ‘can do, will do’ attitude, we always see through our commitments.
• Trust and Integrity - We build confidence through our honest approach, always doing the right thing.
• Mutual Respect - We value everyone for what they bring and treat people how we expect to be treated.

Key Responsibilities

• Order processing of Bonded Order in accordance with regulations
• Complying with Revenue Goods when processing Goods In & Out
• Liaising with customers in a professional manner
• Liaising with warehouse personnel with regards to stock movements and handling
• Creating picking tickets, shipping notes/goods issuing
• Preparing records and stock for customers, HMRC annual audit and ongoing perpetual inventory
• Meet and exceed customer demands, specifically complying with defined standards and expectations
• Assisting and supporting the stock control team through good recording standards
• Retain and maintain warrant register of all Duty Suspended movements, and investigate, action and register discrepancies in the correct manner

Qualifications/Skills required

• Understanding of Microsoft Office applications particularly Excel and Outlook
• Desirable to have experience using Warehouse and Transport systems including SAP, Dispatcher and Road Runner Pro, if not training will be provided
• Basic knowledge of HMRC requirements in respect of Bonded Warehouse keeping would be an advantage but not essential
• Keen eye for detail, good telephone manner and excellent face to face communication

*Even if you do not meet all the specified criteria, we encourage you to apply. Comprehensive training will be provided to support your success in the role.*

Equal Opportunities

As an equal opportunities’ employer, The Malcolm Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage and welcome suitably qualified applicants from a wide range of backgrounds to apply. If you require reasonable adjustments during any part of our recruitment process, please get in contact with our team. 

Don't have a CV? Download our application form here